Planning Your Visit

Not sure where to go? Call us anytime at 847-297-1800, extension 1840 from 7 a.m. to 8 p.m. We will be happy to answer your questions and provide assistance before you arrive at the hospital or medical center.

Visiting Hours

  • Adult visiting hours for inpatients are daily from 11 a.m. to 8 p.m.
  • Due to the condition of our patients, children age 12 and under are generally not permitted on the units, except with special permission by the nursing supervisor.

In and Around Des Plaines

Activities and Places of Interest - Ideally located just 17 miles northwest of the Chicago Loop, Des Plaines has a diversified, vibrant and growing business community. We proudly boast of many fine restaurants and activities. Des Plaines is home to:

Restaurants - Visit any of our over 25 restaurants for a quick or relaxing meal.

While You Wait for Your Loved One

At Holy Family Medical Center, we want your stay to be comfortable.

  • Holy Family Café — located on the lower level. For a satisfying meal, visit the café for breakfast, lunch or dinner. For the perfect cup of coffee, enjoy Caribou Coffee. Hours of Operations:
    • Breakfast: 6:30 A.M. - 9:30 A.M. (Monday to Saturday)
    • Lunch: 11:00 - 1:30 P.M. (Monday to Friday), 11:30 A.M. - 1:30 P.M. (Weekends & Holidays)
    • Grab and Go: 1:45 P.M. to 4:00 P.M. (Monday to Friday)
  • Holy Family Medical Center Chapel — Mass services are offered daily in the chapel located on the first floor across from the information desk. Services are televised as well. Mass Schedule:
    • Monday to Friday, 6:15 A.M.
    • Wednesdays, 11:30 A.M.
    • Saturdays, 4:00 P.M.
    • Sundays, 8:00 A.M.
  • Meditation Room — Our Meditation Room, located near the main lobby on the first floor of the hospital, is the perfect place for quiet time and reflection. The interfaith space also offers a small library of spiritual resources and is always open.
  • Pharmacy — Located in the Golf Medical Plaza, this full service pharmacy will fill your prescriptions while you wait.
    • Monday thru Friday - 10 a.m. to 7 p.m.
    • Saturday - 8 a.m. to 2 p.m.
    • Closed Sundays
  • Automated Teller Machine (ATM) — For your convenience, a Bank of America ATM is located near our gift counter on the first floor, adjacent to main entrance.
  • Newspaper stand — For the latest news, our newsstand, located at main desk, offers your favorite Chicago newspaper.
  • Free Wi-Fi Access — RESGuest® Wireless Internet Access: Stay connected by browsing the Internet, checking e-mail and sending or receiving instant messages while you are with us. You may also use your cell phone.
  • Coffee and Gift Kiosk — Visit our stand across from the main information desk to purchase that special gift, card, snack or cup of coffee.
  • Concierge Services by Errand Solutions — While visiting or waiting for your loved one let our concierge be your personal running service. Conveniently located next to the main information desk and open Monday, 9:00 A.M. to 12:00 P.M. and Wednesday and Friday, 1:00 P.M. to 4:00 P.M., they offer an array of services including:
    • Auto Repair and Oil Change
    • Auto Wash and Detail
    • Dinner Reservations
    • Discount Movie Tickets
    • Dry Cleaning and Laundry Services
    • Floral Arrangements
    • Gift Baskets
    • Jewelry Repair
    • Packaging, Shipping and Stamps
    • Photo Printing
    • Shoe Repair
    • Shopping Discounts
    • And More
Call 877-RES-INFO for Nurse Advice, Doctor Referrals or Class Registration Monday - Friday 8 am to 8 pm • Weekends 8 am to 4pm

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For Your Good Health

  • Stories of Patient Care

    Find out what our patients are saying about us here at Presence Holy Family Medical Center.